Effective Date: June 1, 2025
This Privacy Policy describes how BlitzGame ("we," "us," or "our") collects, uses, and shares your personal information when you use our websites, mobile applications, games, or other services (collectively, the "Services").
We understand that your privacy is of utmost importance, and we are committed to protecting your personal information. This policy will provide you with detailed information about our data practices, so you can make informed decisions about using our Services.
Information We Collect
We may collect various types of information when you use our Services, including:
- Personal Information: Such as your name, email address, and other contact information when you voluntarily provide it to us. This may occur when you sign up for an account, participate in surveys, or contact our customer support. We may also collect demographic information, such as your age, gender, and location, if you choose to provide it.
- Usage Information: Information about how you use our Services, including game play data, preferences, and interactions. This data helps us understand how you engage with our games, which features you use the most, and how we can improve your experience. For example, we may collect information about your game scores, levels completed, in-game purchases, and the time you spend playing.
- Device Information: Information about the device you use to access our Services, including device type, operating system, and unique device identifiers. This information helps us optimize our Services for different devices and ensure compatibility. We may also collect information about your device's hardware, such as screen resolution and available storage space.
- Location Information: We may collect approximate location information based on your IP address or with your permission. This information can be used to provide you with location-specific features, such as local events or promotions. We may also use location data to improve our Services and understand our user base better.
- Log Information: When you access our Services, our servers automatically record certain information, such as your IP address, browser type, referring/exit pages, and the dates and times of your visits. This information is used for security purposes, to analyze trends, and to administer our Services.
- Cookie and Similar Technologies: We use cookies and similar technologies, such as web beacons and local storage, to collect information about your browsing behavior and preferences. Cookies are small text files that are stored on your device when you visit our websites or use our applications. They help us remember your settings, provide personalized content, and improve the performance of our Services. You can manage your cookie preferences through your browser settings.
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our Services: We use your information to ensure that our games and applications function properly, to fix bugs and errors, and to develop new features and updates. Your usage information helps us understand what aspects of our Services are most popular and what areas need improvement.
- Develop new games and features: We analyze your data to identify trends and patterns in user behavior, which helps us create new and engaging games and features that meet your needs and interests. For example, if we notice that a large number of users are interested in a particular type of game or feature, we may develop similar content in the future.
- Understand how users interact with our Services: By collecting and analyzing your usage information, we can gain insights into how you use our games and applications, what challenges you face, and what improvements we can make. This helps us provide a better user experience and tailor our Services to your preferences.
- Provide customer support: When you contact our customer support team, we use your personal and usage information to assist you with your inquiries and resolve any issues you may have. This helps us provide efficient and personalized support to our users.
- Send you updates, newsletters, and promotional materials (you can opt out at any time): We may use your email address to send you important updates about our Services, such as new game releases, security patches, and maintenance announcements. We may also send you newsletters and promotional materials to inform you about our latest products, features, and special offers. You can unsubscribe from these communications at any time by following the instructions in the email.
- Comply with legal obligations: We may use and disclose your information as required by law, such as to respond to subpoenas, court orders, or other legal processes, or to comply with applicable laws and regulations.
- Protect our rights, safety, and property: We may use your information to protect our Services from unauthorized access, use, or disclosure, and to enforce our Terms of Service and other policies. For example, we may use your IP address to detect and prevent fraud or abuse on our platform.
Sharing Your Information
We may share your information with:
- Service Providers: Third-party companies and individuals who assist us in operating our Services. These service providers may have access to your personal information only to perform specific tasks on our behalf, such as hosting our servers, processing payments, analyzing data, or providing customer support. We require our service providers to comply with strict confidentiality and security measures to protect your information.
- Business Partners: For marketing and promotional purposes. We may share your information with our business partners, such as advertising networks and analytics providers, to help us promote our Services and measure the effectiveness of our marketing campaigns. These partners may use your information to display targeted advertisements and provide us with insights into user behavior. However, we do not share your personal information with our business partners for their own marketing purposes without your consent.
- Legal Requirements: When required by law or to protect our rights, safety, or property. We may disclose your information to law enforcement agencies, government authorities, or other third parties if we believe that such disclosure is necessary to comply with legal obligations, protect our rights or the rights of others, prevent fraud or abuse, or ensure the safety and security of our Services and users.
- With your Consent: We may share your information with your explicit consent. For example, if you choose to participate in a co-branded promotion or share your game scores on social media, we may share your information with the relevant third parties.
- Corporate Transactions: In the event of a merger, acquisition, or sale of all or a portion of our business, your information may be transferred to the acquiring entity. We will notify you of any such transfer and ensure that your information is protected in accordance with this Privacy Policy.
Your Choices
You have the following choices regarding your information:
- Access, Correct, or Delete: You can request access to, correction of, or deletion of your personal information. You can do this by contacting our customer support team at gamecraft@blitzgamesdev.com. We will respond to your request within a reasonable time frame and take appropriate measures to ensure that your information is accurate and up-to-date.
- Opt-Out: You can opt out of receiving marketing communications from us. You can do this by clicking the "unsubscribe" link in the email or by contacting our customer support team. You can also manage your marketing preferences through your account settings if available.
- Device Permissions: You can disable location or other permissions through your device settings. This may affect the functionality of our Services, such as location-based features or push notifications.
- Do Not Track: Some browsers have a "Do Not Track" feature that allows you to indicate that you do not want certain websites or applications to track your online activities. We currently do not respond to "Do Not Track" signals, but you can manage your privacy settings through your browser or device.
Security
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure. We use industry-standard security technologies and practices, such as encryption, firewalls, and access controls, to safeguard your information. We also regularly review and update our security measures to ensure that they are effective against emerging threats.
While we strive to protect your information, we cannot guarantee its absolute security. In the event of a security breach, we will notify you in accordance with applicable laws and regulations and take appropriate measures to mitigate the impact of the breach.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically. If the changes are material, we may also provide you with additional notice, such as an email notification or a prominent notice on our Services.
Your continued use of our Services after the effective date of the updated Privacy Policy constitutes your acceptance of the changes. If you do not agree with the changes, you may stop using our Services.